I don't usually go to sit-down joints much, so was hoping for a nicer experiences. I think I'll pass on this one from now on.
I like this as a place to eat and especially like it when they run specials or share their coupons with people in the neighborhood. If you like to watch games on television with a group of people, do not miss your opportunity to go to Chili's. Their food is always good. I never thought I would say that about a chain.
Lovely service. Ask for Kat. Food came out timely, right temperature, as ordered, and was surprisingly good, given some of the reviews here. Chili's has recently revamped some of their menu. Maybe that accounts for the difference? Don't know, but we had a nice time, despite some questionable outfits & actions from other diners (mini-booty shorts and ragged tank tops in a family restaurant? Nope, thanks). Pricey for a mid-range chain but definitely one of the better Chili's out here on the island.
My family sit for 20 minutes without a waiter coming to the table to greet us. The restaurant was half full and appeared to have enough employees walking around. Employees hit the wall serveral times with high chairs that shared my seat. Even when we decided to leave without being served the greeter did not say have a nice day, she just kept looking at her phone.
Food was so/so. I got the sirloin steak and it was ok. I tried ordering French fries but they gave me mashed potatoes instead which I didn't think was very consistent- seemed lumpy in the middle. Broccoli was good, but some of it was sitting in the steak juices which was too salty for my taste.
Poor customer service and bad management!
The service was iffy. The girl at the front desk seemed completely disinterested and possibly annoyed at me; but the bar tender was pretty cool. To give them some defense it was pretty busy in there.
Our server was very nice and was on top of drink refills and we didn't wait long at all for our food to come out. The chicken wings were yummy! No complaints.
Chili S Grill Bar is a US Restaurant based in Mililani, Hawaii. Chili S Grill Bar is located at 95-1249 Meheula Pkwy Bldg P, Mililani, HI 96789, USA.
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